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Our Story

Built by caregivers, for caregivers.

Carewell began when Bianca and Jon were helping care for their grandmother at home. Like many families, they were suddenly navigating medical supplies, healthcare decisions, and systems that were difficult to understand.


They struggled to find clear guidance, trustworthy products, and real support. So they built Carewell.

Caring for someone you love should not feel so hard to manage.

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Carewell family portrait
Bianca and Jon sorting through documents
Bianca and Jon sorting through documents

Caregiving doesn’t come with a handbook.

Care often begins without warning. A diagnosis. A fall. A change that turns everyday life into a series of new responsibilities.


For Bianca and Jon, it meant late nights searching for the right supplies, confusing conversations with providers, and the constant concern of wanting to do the right thing, without clear direction.


If this sounds familiar, you’re in the right place.

Most caregivers are learning as they go. We were too.

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What caregivers need most.

Caregivers don’t need confusion. They need clarity.


They need more than lists. They need real help and products they can rely on.


They don’t need pressure. They need support, options that make sense, and real people who will answer the phone.

Carewell was built around these needs, because we experienced them firsthand.

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Bianca and Jon sorting through documents

High-quality care you can trust.

Carewell brings together trusted medical supplies, helpful guidance, and real human support in one place, without unnecessary complexity.

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Trusted by over 1M families

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Care team support available

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Medicare-covered services

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Free 30-day returns

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Happy customer service woman talking to a customer on her headset

Real people, ready to help.

Sometimes what matters most is not the product you buy, it’s the person who helps you understand it.


When you reach out to Carewell, you talk to a real Care Specialist. Someone trained to listen, explain your options, and help you decide what’s right for you.

Support that feels clear, respectful, and helpful.

What you can expect from Carewell.

Our focus is on making care more manageable, one step at a time.

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We help people care for themselves and their loved ones at home.

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We make it easier to find the right medical supplies.

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We provide expert guidance and reliable care support services.

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Medicare-covered services

Care and support for life at home.

Whether you’re shopping for everyday medical supplies or need extra support managing care, Carewell is here to help. From fast delivery and trusted products to our helpful customer care team, we’re built to support you at every step.

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Serving families and caregivers nationwide

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A caregiver comforting a happy senior man