We wait on hold so you don't have to.
When care gets complicated, we coordinate appointments, referrals, paperwork and approvals for you. We also help you access Medicare benefits you already qualify for — saving you time and phone calls.
Most Carewell customers pay nothing.
32% of customers have checked their eligibility
85% of Medicare recipients qualify
Board-certified doctors
Keep your current doctor
Covered members pay as little as $0.
What we can take off your plate.
Calls, paperwork, and approvals
Help understanding what Medicare covers
Care after a hospital stay
Lower prescription drug costs
Enrollment in available Medicare programs
Specialist visits and follow-ups
In-home services and therapy
Making sure your doctors are aligned
Health monitoring and regular check-ins
Chronic condition support at home
Medication changes and refills
Labs, imaging, and medical tests
Is care coordination right for you?
You'll likely benefit if:
You aren't sure what Medicare can help cover.
You need help getting care at home that is covered.
You're unsure which programs or benefits apply to your situation.
Calls, approvals, and referrals are getting difficult to manage.
You’re juggling care across multiple doctors and services.
Prescriptions, supplies, or therapies feel harder to afford.
Most Carewell customers pay nothing.
85% of Medicare recipients qualify
Board-certified doctors
Keep your current doctor
Getting care is simple.
1
Book a call.
We learn about your needs, health history, and goals—so we can match you with the right support.
2
We do the work.
We set up services, handle the calls and paperwork, and help unlock Medicare benefits you qualify for.
3
Support that continues.
Your care team checks in, helps with next steps, and supports you or a loved one over time.
See how we help people like you.
“I was referred to a specialist and don’t know what to do next.”
How we helped:
We scheduled the appointment, transferred the medical records, and prepared a list of questions to ask, ensuring you got the most out of the visit.
“My mom needs help at home, but her insurance is confusing.”
How we helped:
We verified eligibility, handled the tedious approval paperwork, and vetted a trusted agency to start in-home services within 48 hours.
“My dad is being discharged tomorrow, but the house isn't ready.”
How we helped:
We coordinated the discharge plan, arranged for medical equipment delivery, and set up follow-up care to ensure a safe transition home.
“We simply can’t afford all these medical services.”
How we helped:
We conducted a financial review, identified applicable cost-relief programs, and applied on your behalf to significantly lower out-of-pocket costs.
Get started today.
Covered by most health insurance plans. No commitment required.
85% of Medicare recipients qualify
Keep your current doctor
Board-certified doctors
Questions you might be asking.
Who is care coordination for?
Care coordination helps manage the non-medical work that makes care hard to navigate. Carewell Care Coordination coordinates appointments, follow-ups, services, paperwork, and benefits—so your care stays organized and nothing falls through the cracks.
What does care coordination actually help with?
Carewell Care Coordination handles the behind-the-scenes work that makes care hard to manage, including:
- Scheduling specialist visits and follow-up appointments
- Coordinating labs, imaging, and medical tests
- Managing referrals and prior authorizations
- Helping with medication changes, refills, and questions
- Organizing care after a hospital or ER visit
- Coordinating covered in-home services or therapy
- Explaining what your Medicare or insurance plan covers
- Handling calls, paperwork, and approvals on your behalf
Our goal is to keep your care organized, reduce delays, and make next steps clear—so you don’t have to manage it all yourself.
Who is care coordination for?
Care coordination can support people who:
- Are managing one or more chronic conditions
- Recently returned home from a hospital or ER visit
- Are juggling multiple doctors, medications, or appointments
- Feel overwhelmed by insurance, paperwork, or next steps
- Are caregivers helping a loved one manage care
Is care coordination covered by insurance?
Yes. Care coordination and benefits navigation are covered by Medicare Part B (Traditional Medicare) and many Medicare Advantage plans. We always confirm your coverage before services begin so there are no surprises.
What does Carewell Care Coordination cost?
Most eligible members pay little or nothing out of pocket. Carewell Care Management services are covered by Medicare Part B and many Medicare Advantage plans. We verify coverage and explain any potential costs upfront.
What kinds of Medicare benefits can you help me access?
Depending on your plan and needs, we may help you access:
- Lower prescription drug costs
- In-home medical or nursing visits
- Physical, occupational, or speech therapy
- Medical supplies delivered to your home
- Transportation to medical appointments
- Chronic condition monitoring and check-ins
Do you help with enrollment and paperwork?
Yes. We handle applications, forms, follow-ups, referrals, and approvals for Medicare programs and benefits when available—so you don’t have to manage the paperwork yourself.
Can you help lower my medical or prescription costs?
Yes. We review your coverage, identify cost-saving programs, and help apply for assistance or Medicare benefits that may reduce out-of-pocket costs.
Do you coordinate specialist visits for me?
Yes. Our care managers schedule specialist appointments, help you prepare questions, share records, and ensure follow-ups don’t fall through the cracks.
Can you help after a hospital stay or ER visit?
Yes. We help review discharge instructions, coordinate follow-up visits, reconcile medications, and arrange covered in-home services or therapy when needed.
Do you help with in-home services?
Yes. We help determine eligibility for in-home services—such as nursing visits, therapy, medical equipment, or other supports—and handle the coordination and paperwork to get them started.
Are Carewell Care Coordination services only virtual?
Carewell Care Coordination is primarily virtual, which allows your care team to stay closely involved and easy to reach. When in-person services are covered—such as home nursing visits, therapy, medical equipment, or transportation—we help coordinate and set those up locally.
Do I need to change doctors to use care coordination?
No. You keep your current doctors and specialists. With your permission, we coordinate with them so everyone stays aligned and next steps are clear.
What if I’m not sure what my Medicare plan covers?
That’s exactly what we help with. We review your plan, explain what’s covered in plain language, and help you take the next steps to use benefits you may not even know you have.
How do I get started?
Start by checking your eligibility. Once coverage is confirmed, you’ll be connected with a dedicated care team who will learn your needs and begin coordinating your care.
What is care coordination?
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What does care coordination actually help with?
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Who is care coordination for?
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Is care coordination covered by insurance?
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What does Carewell Care Coordination cost?
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What kinds of Medicare benefits can you help me access?
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Do you help with enrollment and paperwork?
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Can you help lower my medical or prescription costs?
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Do you coordinate specialist visits for me?
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Can you help after a hospital stay or ER visit?
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Do you help with in-home services?
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Are Carewell Care Coordination services only virtual?
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Do I need to change doctors to use care coordination?
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What if I’m not sure what my Medicare plan covers?
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How do I get started?
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Ready for Carewell at home?
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