Frequently asked questions
About Care Concierge
What’s a Care Concierge?
Your Care Concierge is a dedicated professional that knows how the healthcare system works and uses that to get things done on your behalf — the calls, the follow-ups, the paperwork. All of it.
Covered by Medicare for most eligible patients. No hidden fees.
Can a Care Concierge help me?
What does a Care Concierge actually handle?
What does a Care Concierge not handle?
Why do I need a Care Concierge?
Are Care Concierges qualified?
Is a Care Concierge local?
Medicare coverage and privacy
What’s a Care Concierge?
Am I locked in to Care Concierge or can I opt out?
Is my information protected?
Getting a Care Concierge
How do I get started?
What does working with my Care Concierge look like?
Can I get a Care Concierge for a loved one?
What if my situation is really complicated?
