Housing & Utility Assistance | Carewell Concierge & Patient Advocacy

Stay In a Stable, Affordable Home

Get help with the cost of staying home

A Care Concierge connects you to help with rent, utilities, and home repairs, so you can stay settled where you are.

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Covered by Medicare for eligible patients

HIPAA privacy & security focused

Keep your current doctor

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Excellent

What we can take off your plate

Get help keeping your housing

Falling behind on rent is scary. We connect you to rental assistance, housing counseling, and tenant support programs you may qualify for.

Keep up with utility bills

When the heat or power is at risk, it can't wait. We connect you to LIHEAP, possible payment plans, and emergency utility assistance so your essential services stay on.

Make your home safe and livable

Repairs and hazards shouldn't put your health at risk. We connect you to resources for home repairs, safety fixes, and problems like mold, leaks, or pests.

How Carewell Concierge helps people like you

“My power was about to be turned off, and I was embarrassed to ask for help. My Concierge found a program that covered what I owed, so my lights stayed on.”

– Clifton W.

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Explore more ways we can help

A delivery person handing a paper grocery bag filled with fresh produce and bread to a smiling older woman at her front door. A red apple icon is in the top left corner.

Access healthy food and meals

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A smiling older woman looking out the window from the back seat of a car as it arrives at a health and wellness medical building. A yellow taxi icon is in the top left corner.

Arrange rides to appointments

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Feel less alone and more supported

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A male patient and a female doctor smiling and conversing in a medical examination room. The doctor is holding a tablet, and a stethoscope icon is in the top left corner.

Coordinate your care and next steps

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A male caregiver smiling as he helps an older woman with a cane walk safely through her living room. A house icon is in the top left corner.

Set up care and safety at home

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A female pharmacist handing a prescription bag to a smiling older male customer at a pharmacy counter. A red and yellow pill icon is in the top left corner.

Lower your prescription costs

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A female optometrist performing an eye exam on a smiling older woman using a phoropter. A money bag icon is in the top left corner.

Navigate your plan, costs, and approvals

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A smiling man pushing a smiling older woman in a wheelchair down a wooden ramp outside a house. A gold key icon is in the top left corner.

Stay in a stable, affordable home

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Support for a diagnosis or condition

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How to get started

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Tell us about you

We'll hop on a quick call and check if Carewell Concierge is covered with our provider network partner. We'll answer any questions you have and get you enrolled. Get started.

A circular image showing a hand holding a smartphone displaying a video consultation with a smiling older male doctor wearing blue scrubs and glasses.

Meet with a provider

You'll have a brief phone or video visit with a provider. Your plan requires this step, so the provider can confirm your eligibility and start your care plan.

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Your help begins

Once the provider confirms you’re eligible, your Carewell Concierge team gets to work on your care plan and supports you every step of the way — for as long as you need us.

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How Carewell Concierge works

Three smiling female healthcare professionals wearing light purple scrubs standing together in a modern office setting. The woman in the center is holding a pen and a clipboard with a document titled "CARE TEAM NOTES".

Regular check-ins

Meet with your Carewell Concierge monthly, bi-monthly, or as often as you'd like, by call, text, or email. They're available during business hours if something comes up.

Coordination across your circle

Your Carewell Concierge team works directly with your family and your doctors, keeping everyone on the same page, so you're never the one holding it all together alone.

A whole team behind you

Behind every check-in, a whole care team is working for you in the background, and we keep you updated every step of the way, so nothing slips through the cracks.

Does my plan cover Carewell Concierge?

Covered by Original Medicare and many Medicare Advantage plans.

We verify your coverage before anything begins.

Finding out if you’re covered is always FREE, no obligation.

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