Diagnosis & Condition Support | Carewell Concierge & Patient Advocacy

Support for a Diagnosis or Condition

Get support after a diagnosis

A Care Concierge helps you find the right doctors, get clear on your care plan, and reach the resources you need.

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Covered by Medicare for eligible patients

HIPAA privacy & security focused

Keep your current doctor

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What we can take off your plate

Find the right doctor for you

The right specialist makes all the difference. We help you find in-network doctors who fit your needs and get you scheduled.

Get clear on your care plan

A new diagnosis comes with a lot of moving parts. We help you keep track of your care plan so it feels more manageable.

Get pointed to the right resources

You shouldn't have to hunt for help. We connect you to the programs, support, and information that fit your situation.

How Carewell Concierge helps people like you

“I had a specialist appointment coming up and no idea what to ask. My Concierge helped me put questions together, and I walked in feeling prepared instead of lost.”

– Goldie C.

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Explore more ways we can help

A delivery person handing a paper grocery bag filled with fresh produce and bread to a smiling older woman at her front door. A red apple icon is in the top left corner.

Access healthy food and meals

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A smiling older woman looking out the window from the back seat of a car as it arrives at a health and wellness medical building. A yellow taxi icon is in the top left corner.

Arrange rides to appointments

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Feel less alone and more supported

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A male patient and a female doctor smiling and conversing in a medical examination room. The doctor is holding a tablet, and a stethoscope icon is in the top left corner.

Coordinate your care and next steps

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A male caregiver smiling as he helps an older woman with a cane walk safely through her living room. A house icon is in the top left corner.

Set up care and safety at home

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A female pharmacist handing a prescription bag to a smiling older male customer at a pharmacy counter. A red and yellow pill icon is in the top left corner.

Lower your prescription costs

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A female optometrist performing an eye exam on a smiling older woman using a phoropter. A money bag icon is in the top left corner.

Navigate your plan, costs, and approvals

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A smiling man pushing a smiling older woman in a wheelchair down a wooden ramp outside a house. A gold key icon is in the top left corner.

Stay in a stable, affordable home

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Support for a diagnosis or condition

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How to get started

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Tell us about you

We'll hop on a quick call and check if Carewell Concierge is covered with our provider network partner. We'll answer any questions you have and get you enrolled. Get started.

A circular image showing a hand holding a smartphone displaying a video consultation with a smiling older male doctor wearing blue scrubs and glasses.

Meet with a provider

You'll have a brief phone or video visit with a provider. Your plan requires this step, so the provider can confirm your eligibility and start your care plan.

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Your help begins

Once the provider confirms you’re eligible, your Carewell Concierge team gets to work on your care plan and supports you every step of the way — for as long as you need us.

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How Carewell Concierge works

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Regular check-ins

Meet with your Carewell Concierge monthly, bi-monthly, or as often as you'd like, by call, text, or email. They're available during business hours if something comes up.

Coordination across your circle

Your Carewell Concierge team works directly with your family and your doctors, keeping everyone on the same page, so you're never the one holding it all together alone.

A whole team behind you

Behind every check-in, a whole care team is working for you in the background, and we keep you updated every step of the way, so nothing slips through the cracks.

Does my plan cover Carewell Concierge?

Covered by Original Medicare and many Medicare Advantage plans.

We verify your coverage before anything begins.

Finding out if you’re covered is always FREE, no obligation.

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