In-Home Care & Safety Help | Carewell Concierge & Patient Advocacy

Set Up Care & Safety at Home

Stay safe and independent at home

A Care Concierge helps you find and set up in-home support, home safety changes, and the equipment you need.

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Covered by Medicare for eligible patients

HIPAA privacy & security focused

Keep your current doctor

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Excellent

What we can take off your plate

Get everyday help around the house

Whether it's personal care, help with daily tasks, or a hand for a family caregiver, we find the in-home support you need through your plan or local programs.

Make your home safer to live in

From grab bars and ramps to adaptive equipment, small changes make a big difference. We connect you to resources for home safety modifications so getting around is easier and safer.

Get the equipment you need for your situation

When you need medical equipment, we help sort out your prior authorizations, connect you to in-network suppliers, and arrange delivery, plus repairs when something breaks.

How Carewell Concierge helps people like you

“I told my Concierge I was struggling with simple tasks at home. She listened, understood what I needed, and set up an in-home aide to come help me with tasks twice a week.”

– Mary B.

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Explore more ways we can help

A delivery person handing a paper grocery bag filled with fresh produce and bread to a smiling older woman at her front door. A red apple icon is in the top left corner.

Access healthy food and meals

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A smiling older woman looking out the window from the back seat of a car as it arrives at a health and wellness medical building. A yellow taxi icon is in the top left corner.

Arrange rides to appointments

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Feel less alone and more supported

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A male patient and a female doctor smiling and conversing in a medical examination room. The doctor is holding a tablet, and a stethoscope icon is in the top left corner.

Coordinate your care and next steps

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A male caregiver smiling as he helps an older woman with a cane walk safely through her living room. A house icon is in the top left corner.

Set up care and safety at home

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A female pharmacist handing a prescription bag to a smiling older male customer at a pharmacy counter. A red and yellow pill icon is in the top left corner.

Lower your prescription costs

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A female optometrist performing an eye exam on a smiling older woman using a phoropter. A money bag icon is in the top left corner.

Navigate your plan, costs, and approvals

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A smiling man pushing a smiling older woman in a wheelchair down a wooden ramp outside a house. A gold key icon is in the top left corner.

Stay in a stable, affordable home

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An older woman and a younger woman laughing and hugging while sitting on a living room couch. A clipboard icon is in the top left corner.

Support for a diagnosis or condition

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How to get started

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Tell us about you

We'll hop on a quick call and check if Carewell Concierge is covered with our provider network partner. We'll answer any questions you have and get you enrolled. Get started.

A circular image showing a hand holding a smartphone displaying a video consultation with a smiling older male doctor wearing blue scrubs and glasses.

Meet with a provider

You'll have a brief phone or video visit with a provider. Your plan requires this step, so the provider can confirm your eligibility and start your care plan.

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Your help begins

Once the provider confirms you’re eligible, your Carewell Concierge team gets to work on your care plan and supports you every step of the way — for as long as you need us.

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How Carewell Concierge works

Three smiling female healthcare professionals wearing light purple scrubs standing together in a modern office setting. The woman in the center is holding a pen and a clipboard with a document titled "CARE TEAM NOTES".

Regular check-ins

Meet with your Carewell Concierge monthly, bi-monthly, or as often as you'd like, by call, text, or email. They're available during business hours if something comes up.

Coordination across your circle

Your Carewell Concierge team works directly with your family and your doctors, keeping everyone on the same page, so you're never the one holding it all together alone.

A whole team behind you

Behind every check-in, a whole care team is working for you in the background, and we keep you updated every step of the way, so nothing slips through the cracks.

Does my plan cover Carewell Concierge?

Covered by Original Medicare and many Medicare Advantage plans.

We verify your coverage before anything begins.

Finding out if you’re covered is always FREE, no obligation.

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