A Care Concierge handles the work to get your medical products covered by insurance.
Covered by Medicare for eligible patients
HIPAA privacy & security focused
Keep your current doctor
Excellent
Insurance may cover more than you think
Incontinence supplies
Mobility & daily living aids
Diabetes supplies
Nutrition & feeding
Respiratory care
John F., Verified patient
“My care concierge got my scooter covered by Medicare. I'd been trying to figure that out on my own for months.”
A Care Concierge does everything to get your products covered
We handle the back and forth with your doctor to get your prescription
We find a Medicare-enrolled supplier and place your order
We fight insurance denials and appeal so you get approved
How much does a Care Concierge cost?
Eligible patients pay little or nothing out of pocket.
Covered by Original Medicare and most Medicare Advantage plans.
We verify your coverage before anything begins.
Finding out if you’re covered is always FREE, no obligation.
Have questions?
Speak to a Care Concierge
Free consultation • Call now
What exactly does a Care Concierge do?
Works with your whole care team
Your Care Concierge coordinates directly with your doctors, case managers, and specialists — so nothing gets lost between providers and the right paperwork reaches the right people.
Gets your prescription sorted
Some products require a valid prescription before insurance will cover them. Your Care Concierge handles the back-and-forth with your doctor to make sure the documentation is right — so your order doesn't get held up or denied.
Most people overpay for care — your Care Concierge finds savings
If insurance won't cover it, that's not the end. Your Care Concierge knows where to look across Medicare benefits, assistance programs, and community resources to find a path to get you what you need.
Saves you money beyond your insurance
Your Care Concierge can connect you to programs that help cover utility bills, reduce rent costs, arrange free rides to appointments, and find cheaper prescriptions — benefits many people may qualify for but never know how.
What is a Care Concierge?
A certified medical expert who knows the benefits, programs, and coverage most people don't know exist.
Covered by Original Medicare and most Medicare Advantage plans.
They handle the legwork, you stay in control.
Covered by Medicare. Most people pay $0.
Meet our Care Concierges
Allison M.
Certified Medical Assistant
Tampa, FL
Mom of two and a very spoiled golden retriever named Biscuit. Allison specializes in finding OTC and grocery benefits patients didn't know they had, and works closely with doctors and case managers to make sure nothing gets missed.
Mark H.
Certified Medical Assistant
Phoenix, AZ
Dad of three boys. Mark is known for tackling the tough ones, tracking down Medicare suppliers, resolving prescription issues, and fighting denials until patients get what they're owed.
Kathy R.
Certified Medical Assistant
Houston, TX
Grandmother of four and a former hospital case manager. Kathy specializes in helping patients transition home and uncovering benefits most people never knew they had, from food and utilities to transportation and more.
Frequently asked questions
What products can be covered by Medicare?
How much will my products cost me?
Do I have to pay anything to find out what's covered?
What's a Care Concierge, exactly?
Are you a home health agency?
Can I keep my own doctor?
What if my insurance already denied my product?
How long does it take to get a product covered?
Is this a one-time service, or ongoing?