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Frequently Asked Questions

About Carewell
What's Carewell?

Carewell is a family-founded e-commerce company with a mission to improve the lives of caregivers and their loved ones. Our story began in 2015, when our founders were among the 20% of Americans who act as informal caregivers. They were unable to find the guidance and selection they needed in one place, so they formed Carewell to be a source of support for independent caregivers seeking proactive service, compelling content, and vetted products.

Who are Carewell's founders?

Bianca Padilla, CEO, and Jonathan Magolnick, COO, formed Carewell in 2015. Learn more about the inspiration behind the company in this Forbes profile.

Where is Carewell based?

Carewell’s headquarters are in Charlotte, NC, but our award-winning employees live all over the U.S.

How can I get a job at Carewell?

We’re always looking for service-minded, mission-driven go-getters to join our growing team. Check our Careers page frequently for new postings!

What are the Family Caregiver of the Year awards?

We launched the Family Caregiver of the Year awards in January 2021 to recognize the day-to-day challenges caregiving brings and financially reward people who go above and beyond to provide for their care recipients. Nominations will open again in January 2022. In the meantime, learn about our 2021 winners here.

Are you a family-owned business?

We are! Our founders, Bianca Padilla and Jonathan Magolnick, also happen to be married. And many of their family members—including Bianca’s mom, whose caregiving experience was the inspiration for Carewell—work here, too!

Ordering from Carewell
Orders & Payments
I am having trouble placing my order. Can I place an order over the phone?

Our friendly Customer Care agents are more than happy to help you place an order. We’re dedicated to making your life easier, and you can always give us a call at 855-855-1666 or email us at support@carewell.com to place an order, get a custom product recommendation, initiate a return, or anything else — we love to help!

Can I cancel my order after I place it?

We work hard to get you your order as quickly as possible, so most orders only have a 15-20 minute window for cancellations. To cancel an order, give our friendly Customer Care Team a call at 855-855-1666. Past the 15 minute window? We’re more than happy to help you set up a return.

What do I do if items in my order are missing, defective, or damaged - or if I never receive my order?

Above all, our commitment is to the caregivers we serve. If you experience any order issues, call our Customer Care Team at 855-855-1666 or send an email to support@carewell.com so we can make it right.

How do I reset my password?

You can reset your password by visiting “Account Settings” under “My Account.” If you have trouble resetting your password, you are always welcome to give our friendly Customer Care Team a call at 855-855-1666 or email us at support@carewell.com.

What forms of payments do you accept?

We accept Visa, MasterCard, American Express, and Discover. We also accept FSA and HSA cards on eligible items (look for the “FSA & HSA eligible” checkmark on our product pages).

Does Carewell take Medicaid or Medicare?

We do not accept insurance, including Medicare or Medicaid. However, we can provide you with an invoice to send to your insurance company for reimbursement.

How can I update my email address?

You can change the email address associated with your account by visiting “Account Settings” under “My Account.” If you have trouble resetting your password, you are always welcome to give our friendly Customer Care Team a call at 855-855-1666 or email us at support@carewell.com.

How do I use the Quicklink?

Tired of remembering passwords? You can use our Quicklink option to receive a link in your email, rather than entering a password to log in. Just click “Email me a Quicklink” when logging into your Carewell account, and you’ll receive an email with a link to log in. No password required!

Do you offer any discounts?

We know how important affordable, reliable products are for your caregiving needs. That’s why we offer rotating monthly deals on our top brands and products, as well as unique codes, just for you, sent to your email. Looking for more discounts? Our Autoship program gives you 5% off every recurring order of eligible products. For more information or assistance setting up Autoship, give us a call at 855-855-1666.

Shipping
Are your packages discreet?

Almost all of our products are delivered in plain, discreet cardboard boxes with no logo.

How much does shipping cost?

We offer free 1-2 day shipping on all orders $49+. For orders under $49, we offer 1-2 day shipping for $5.95.

How long will my order take to ship?

Orders placed before 3pm local time on business days will ship out on the same day. Orders placed after 3pm will ship the next business day.

How long will my order take to arrive?

Most orders arrive within 1-2 business days.

How can I track my order?

We will send you an email when your order is placed, another email when it is in transit, and a third email when it’s delivered. You can also track your order from the Orders page under My Account. Having trouble locating your tracking information? You can always give our friendly Care Team representatives a call at 855-855-1666.

Do you ship outside the U.S. or to overseas military addresses?

At this time, we’re only able to ship to the continental U.S. This means that we’re unable to ship to Alaska, Hawaii, U.S. territories like the Virgin Islands, overseas military addresses, or countries outside the U.S.

What shipping carrier does Carewell use?

Almost all of our packages ship via UPS in order to ensure speedy and trusted delivery. In rare cases, if UPS is experiencing an issue and another provider could get you your order more quickly, orders may ship via FedEx or DHL.

Do you ship to D.O. boxes?

We are unable to deliver to P.O. boxes, but our shipping carriers are able to access almost any location, even in rural areas.

Returns
What's your return policy?

Above all, our commitment is to the caregivers we serve. Carewell's happiness policy ensures your satisfaction! We'll gladly accept packages within 45 days of the sale date for a complete refund. All we ask is that the product is unopened, is in the same condition you received it, and is in the original packaging.

How can I return my order?

To place a return, give our friendly Customer Care Team a call at 855-855-1666 or send an email to support@carewell.com.

Can I return unopened packages from a case of a product?

Absolutely! We’ll gladly accept unopened packages within 45 days of purchase. To set up your return, give our friendly Customer Care Team a call at 855-855-1666, or email us at support@carewell.com.

Autoship
What's Autoship?

Our autoship program allows customers to set up regular, recurring orders without having to give us a call or visit our site. Busy caregivers never have to worry about running out of supplies and can enjoy products delivered to your doorstep when you need them the most. Have too many products on hand? You can always skip, change, or cancel your shipment.

Are there Autoship discounts?

Yes! We offer 5% off every recurring order of eligible products.

How can I create a recurring order?

To create a recurring order, check “Yes, make my life easy!” on our checkout page and select your frequency. We’ll automatically send your order out as often as you’d like, and you can always make changes if you need to. Having trouble setting up Autoship? Give us a call at 855-855-1666 or email support@carewell.com for assistance.

When will I receive my autoshipment?

You can always visit “Autoship” under “My Account” to check your shipment date. Going out of town or need your packages sooner? Select a new “Next Shipment Date” or give our friendly Customer Care Team a call at 855-855-1666 for assistance.

Can I skip my autoshipment for this month?

Yes! If you have too much product on hand, simply navigate to “My Account,” then “Manage Autoships” and choose the “Skip” option.

How can I edit my Autoship order?

To edit your Autoship order, click “My Account” and navigate to the “Autoship” option. From there you can: Edit, remove, or add certain products to your recurring order “Skip” this month’s autoshipment Select a custom “Next Ship Date” Update your autoship frequency Change your shipping address (this is a great option if you’re going out of town and would like to temporarily ship your order somewhere else) Add a coupon code to your autoshipment

How do I cancel my autoship?

To cancel your autoship, all you need to do is click “Cancel Autoship” at the bottom of the Autoship page under My Account. Don’t love your autoshipped products? Our Customer Care Team is happy to give you a custom recommendation to better suit your needs. Give us a call at 855-855-1666 or email us at support@carewell.com.

How often should I set my frequency for? How much product should I order?

Most customers prefer to receive their order every 30 days. The best way to determine the right quantity is to consider how many products you use in a given day. Let’s say you use four products per day, and your favorite product comes in a case of 40. This means that one case will last you for 10 days. In order to have enough supplies to last you a month, you’d want to order three cases in your monthly subscription. Still not sure how much to order or how often to order it? Give our friendly Customer Care Team a call at 855-855-1666 - we love to help!

Can I use a coupon code on my autoship?

Yes! We allow one coupon code or discount per order, and you can always take advantage of our coupon codes on your Autoship orders as well. To apply a coupon code to your recurring order, simply visit the “Autoship” page under “My Account” and enter your code into the “Coupon Code” field.

Privacy
What is your privacy policy?

We know that you care about how your information is used and shared and we’ve designed our services and data collection methodology with consumer privacy top of mind. See our privacy policy here.

FSA & HSA
Do I have FSA/HSA funds?

If you are not contributing to a Flexible Spending Account or a Health Savings Account, then you do not have these funds. If you do have FSA funds, please be advised that most balances will expire on December 31st—this means whatever money is still in your account will not be accessible after the end of the year.

What is an FSA?

An FSA, or a Flexible Spending Account, is sometimes offered to those who have a health plan through a job. If your job’s health plan offers an FSA, that means you can pay into an account that would only be used for medical expenses. Since you don’t need to pay taxes on FSA funds, many will choose this option to save money on taxes. Some employers may contribute to an FSA, but many will not.

What is an HSA?

An HSA is much like an FSA in that it’s an account you pay into that you can only use for medical expenses and that you will not need to pay taxes on. The main difference is that while employers control FSAs, individuals control HSAs.

What products can I purchase with my FSA/HSA funds?

All FSA and HSA eligible products are marked with a blue checkmark and "FSA & HSA Eligible" label. Many of our products are eligible, see them all here.

How do I use my FSA or HSA funds?

In many cases, you should already have an FSA or HSA card that’s preloaded with the funds you’ve added to the account. If you have this card, just use it when checking out like you would any other debit or credit card. Hold on to your receipts, as the IRS may need to confirm that the funds were used appropriately.

Read more: Use Your FSA or HSA to Save Money on Carewell

Incontinence
Urinary Incontinence
What is urinary incontinence?

Urinary incontinence, or the loss of bladder control, can range from occasional leaks when you exercise, sneeze, cough, or laugh, to urges that are so strong you are unable to make it to a toilet in time.

What causes urinary incontinence?

When you urinate, the muscles in your bladder contract and move your urine into the urethra, while the muscles around the urethra relax in order to allow urine to exit the body. Urinary incontinence typically occurs when these muscles relax without warning.

What are the types of urinary incontinence?

The four basic types of incontinence are stress incontinence, urge incontinence, mixed incontinence, and overflow incontinence.

What is stress incontinence?

Stress incontinence refers to physical stress on the bladder or abdomen that forces urine to escape the body. It frequently results from weak pelvic floor muscles, but can also be the result of a deficient urethral sphincter due to pregnancy, childbirth, surgery, an enlarged prostate, or a hormonal shift.

What is urge incontinence?

Urge incontinence—often referred to as overactive bladder—occurs when spontaneous contractions expel urine and result in a persistent, strong urge to urinate. Urge incontinence can result from stimulants (caffeine, alcohol, and soda), medications, hormonal shifts, cancer, urinary tract infections, and nerve dysfunction associated with Parkinson’s, Alzheimer’s, multiple sclerosis, diabetes, and general trauma.

What can I do to help with urge incontinence?

Avoiding foods and beverages like the ones listed here can lessen the severity of urge incontinence.

What is mixed incontinence?

Mixed incontinence is a combination of the traits associated with stress incontinence and urge incontinence. The majority of women with incontinence experience mixed incontinence.

What is overflow incontinence?

Overflow incontinence occurs when a person is unable to completely empty their bladder, leading to accidental unexpected leaks.

Bowel Incontinence
What is bowel incontinence?

Bowel incontinence, or fecal incontinence, refers to involuntary bowel voids and falls into several sub-categories. Constipation with overflow means stools harden and block the colon. Liquid stool from the upper digestive tract can flow past these blockages, resulting in watery voids. Reflex incontinence occurs involuntarily, often due to stroke-related brain damage. Fecal impaction refers to a dry, hardened lump of stool that becomes trapped in the lower colon or rectum and can press on the bladder, causing double incontinence, or a void of both urine and fecal matter.

What is bowel training?

One of the most common strategies used to manage fecal incontinence is bowel training, which encourages frequent visits to the bathroom, usually after meals. By having a bowel movement at the same time each day, it’s possible to prevent involuntary voids.

What diet changes can help bowel incontinence?

The foods a person consumes directly affect their bowel habits. Fruits and vegetables that are high in fiber minimize constipation by softening the stool. Fiber can also prevent diarrhea by absorbing water, making the stool bulkier.

Female Incontinence
Are women more like to be incontinent?

According to the Urology Care Foundation, up to one-third of Americans experience urinary incontinence, with women making up two-thirds of those cases.

What causes urinary incontinence in women?

Pregnancy, childbirth, and menopause all place stress on the bladder and abdomen, affecting the urinary tract and causing pelvic floor muscles and bowels to weaken or become damaged. In addition, the female urethra is shorter than the male urethra and has less muscle controlling urine flow.

Are there specific incontinence products designed just for women?

Because female incontinence is so common, there’s a wide range of women's incontinence products designed to provide peace of mind. Women’s products tend to place additional emphasis on discretion, fit, and general appearance, so the wearer is able to find a product that looks and feels just like regular underwear.

Can UTIs case incontinence?

Urinary tract infections irritate the bladder lining and make urinary incontinence more likely. More than 10% of women aged 65+ and 30% of women over the age of 85 are affected by UTIs.

Can menopause cause incontinence?

Post-menopausal women are more likely to experience loss of function of the lower urinary tract due to issues with their estrogen levels. Women who took HRT post-menopause are found to be between two and three times more at risk of urinary incontinence.

Male Incontinence
Can prostate issues cause incontinence?

In elderly men, prostatitis (prostate inflammation) can cause urethral pain and urinary frequency. Around two million healthcare appointments in the U.S. are booked each year due to prostatitis.

Elderly Incontinence
Are seniors more like to experience incontinence?

50% of people aged 65+ report bladder or bowel incontinence.

Why are seniors more likely to experience incontinence?

A range of factors can lead to elderly incontinence, but one common challenge many older adults face is functional incontinence. Cognitive, mobility, and sensory limitations can stop elderly people from accessing a toilet when they need it due to poor eyesight, arthritis, or other health issues. Read more.

Stroke-Related Incontinence
Is incontinence common after a stroke?

Incontinence after a stroke affects between one-half and one-third of all stroke survivors. There are several factors that increase the risk of urinary and bowel incontinence after a stroke, including brain damage, weakened muscles, mobility issues, difficulty communicating, and prescribed medication.

Will incontinence after a stroke go away?

Of the 795,000 Americans who suffer a stroke each year, only 15% experience long-term issues. A combination of healthy lifestyle changes, at-home exercises, medication, and regular doctor’s appointments can minimize accidents and improve quality of life. Read more.

Diet & Incontinence
What foods help an overactive bladder?

Fresh fruits and vegetables contain many of the vitamins and minerals that are essential for overall good health, and when you’re healthy, your urinary system will function at its best. Eating a diet rich in fruits and vegetables is also helpful for maintaining a healthy weight, which is equally important for bladder health

Is dairy bad for people with overactive bladder?

Some people who suffer from an overactive bladder find that their symptoms worsen after they’ve consumed dairy products. Keeping a bladder diary can help you determine if you are one of these individuals. Tracking your diet and symptoms can also help you pinpoint whether there’s a particular dairy product (versus all of them) to avoid.

Do whole grains help with incontinence?

When your bowels aren’t functioning properly and you feel bloated or are constipated, it can put pressure on your bladder, causing you to have to go to the bathroom more frequently. Foods that are rich in whole grains—such as brown rice and whole grain breads, pastas, and cereals—are also high in fiber, which helps keep your bowels healthy, thereby reducing bladder symptoms.

Is sugar harmful for incontinence?

Sugar has a tendency to cause increased growth in bacteria within the body, which can lead to infections of the urinary tract and bladder. Unfortunately, substitution isn’t an option, since artificial sweeteners are just as bad. If you’re struggling with an overactive bladder and urinary incontinence issues, try cutting out sweets and see if you notice any improvement.

Are spicy foods bad for incontinence?

Foods that are heavily seasoned can trigger an irritation of the bladder, which can lead to an increased urge to go. It’s not fully known why spicy foods bother some people with overactive bladders and not others, but if you happen to be one of these people, the solution is pretty straightforward: Stay away.

Does alcohol worsen incontinence?

Drinks that are especially acidic, contain caffeine, or are alcoholic are known to exacerbate an overactive bladder, making symptoms worse and causing an increased urge to go. Stick to water as much as possible. If you’re craving a little flavor, try adding a slice of lemon.

What juices are best for incontinence?

If you opt for juice, cranberry is best. Some juices, like orange and pineapple, as well as lemonade and anything else high in acid, can irritate the bladder and increase the chances of an accident. Cranberry juice is a solid choice because it prevents bacteria from adhering to the bladder, which contributes to better overall bladder health.

Managing Incontinence
How can I manage incontinence at work?

During peak work hours, try to start timing your voids, limit water intake, and avoid coffee, which is a diuretic and can irritate the bladder. Read more.

How can I manage incontinence during the summer?

Being outdoors more means less access to bathrooms. The easiest way to lessen summertime bathroom emergencies is through lifestyle changes like maintaining a healthy weight, exercising regularly, and eating a balanced diet high in fiber to lessen frequent straining. Read more.

Can exercise help incontinence?

The natural aging process causes muscle fiber to weaken, making it less able to tolerate stress. If pelvic floor muscles can’t support the internal organs, it’s difficult to control urination or the bowels. Regular exercise can strengthen the pelvic floor and improve muscle control.

Why is good hygiene important for those living with incontinence?

Even the tiniest of accidents can result in urine becoming trapped against the skin, which can lead to other problems, including irritation and infection.

Incontinence Products
Are the most expensive incontinence products the best options?

Not always. Briefs and protective underwear are much more absorbent today than they were 20 or even 10 years ago. We offer top-of-the-line, medical-grade incontinence products, so many of our “moderate” products are far more absorbent than the ones you’ve tried from stores. Read more.

Will the cheapest incontinence products save me money in the long run?

Many people who choose a product just because it’s the cheapest end up changing their incontinence supplies eight or nine times throughout the day. Instead of choosing a product that seems cheaper, go for the absorbency you need. As a bonus, higher-end products are usually more breathable, better at wicking moisture quickly, and stretchier and softer. Read more.

Is doubling up products okay?

If you’re doubling up on your pull-ups or briefs to prevent leaks, you’re probably wasting money. Using two just-okay products when one really good product would do the trick means you’re actually spending more money in the long-term. In addition, wearing two different incontinence products at the same time can be damaging to the skin and uncomfortable for the wearer.

Are there special cleansers for people with incontinence?

If you have a bladder accident, not only is it imperative that you change your pad and underwear as soon as possible, but you should also wash and dry the area to remove bacteria and prevent the skin from becoming further irritated. Special cleansers that have been designed for incontinence usually contain moisturizer and have been pH-balanced to reduce skin irritation.

Alzheimer’s & dementia care
How can I prevent someone immobile from getting a rash?

Prolonged periods of sitting or lying down increase the risk of bed sores and irritation, which if left untreated, can lead to skin, blood, or bone infections. It’s easiest to observe your senior’s skin when helping them bathe or dress. Establish a preventive care routine with frequent baths, good nutrition, proper hydration, and sensitive skin products. Read more.

How can I communicate with a loved one with dementia?

Have realistic expectations and set achievable goals for your conversations. Try to avoid asking open-ended questions, reduce background noise during conversations, and supplement words with non-verbal clues. It’s also important to be personal: Hold hands, maintain eye contact, and use a warm, soothing tone of voice. Read more.

How can I make mealtimes easier for a loved one with dementia?

Help your loved one enjoy meals in a quiet space with few distractions. If they aren’t actively consuming food, mimic the act of eating to help spur them into action. Keep their nutrition in mind and try mixing vegetables into milkshakes, serving finger foods that are high in protein, and sneaking in extra calories via supplements. Read more.

How do I bathe a loved one with dementia?

Encourage your loved one to undress instead of undressing them. Take an extra minute to extend your loved one’s hand into the water and allow them to feel the temperature before they enter. Turn them away from the faucet and keep shower controls out of their sight to avoid freezing – or scalding – changes in temperature. In between showers, keep them clean with no-water-necessary supplies like a no-rinse shampoo cap, no-rinse body wash, and disposable bath wipes.

Arthritis care
What exercises help arthritis?

Regular exercise can reverse the downward slide that many people with arthritis experience. When muscles become stronger and tendons become more limber, pain and stiffness can start to fade within six weeks. Read more.

Is yoga good for arthritics?

A study in the Journal of Rheumatology indicates that yoga can significantly improve tenderness, pain, and range of motion. A similar study shows that yoga can be useful in treating rheumatoid arthritis due to its combination of stretching, strength training, breathing, and meditation techniques. Read more.

Bariatric care
What does bariatric mean?

Bariatric is a medical term used to describe obesity. Specifically, it refers to the treatment, prevention, and causes of excess body fat.

Why do bariatric patients require special care?

People who are obese are more likely to experience mobility issues and weight-related health problems like pressure sores and incontinence. Carrying around excess pounds takes a toll on the joints, causes the heart to work overtime, and can even make it difficult to reach certain areas of the body. These factors can lead to various issues, including chronic pain, shortness of breath, or difficulty maintaining proper hygiene.

What are some common health problem that affect bariatric patients?

People who are obese are more likely to experience chronic conditions like heart disease, arthritis, and diabetes. These issues are serious, but it’s possible to manage them with routine doctor’s appointments, lifestyle changes, and medication. Other weight-related health problems require daily monitoring and care, in particular skin care and incontinence.

What is bariatric incontinence?

Incontinence is especially common in bariatric patients. The more fat that builds up in and around the abdominal region, the greater the pressure on the bladder. This pressure can weaken pelvic floor muscles, resulting in involuntary urination and bowel voids. Additionally, individuals who are severely obese may find it difficult to properly clean themselves after using the bathroom.

How can I treat bariatric incontinence?

Incontinence products can extend the time between bathroom breaks and help protect clothing and bedding, but they require regular changes. If stool or urine is left to sit, it may result in an infection or diaper rash. You can explore our range of bariatric care products here.

Stroke recovery
Is incontinence common after a stroke?

Incontinence after a stroke affects between one-half and one-third of all stroke survivors. There are several factors that increase the risk of urinary and bowel incontinence after a stroke, including brain damage, weakened muscles, mobility issues, difficulty communicating, and prescribed medication.

Will incontinence after a stroke go away?

Of the 795,000 Americans who suffer a stroke each year, only 15% experience long-term issues. A combination of healthy lifestyle changes, at-home exercises, medication, and regular doctor’s appointments can minimize accidents and improve quality of life. Read more.

How does stroke-related incontinence affect mental health?

Incontinence after a stroke presents psychological challenges. Many individuals experience feelings of embarrassment, shame, and depression. If you suspect incontinence is affecting your senior’s mental health, request an appointment with their primary care physician to discuss treatment options like talk therapy or an incontinence support group.

What are good foods for people who have difficulty swallowing?

People who have difficulty swallowing, biting, or chewing can benefit from pureed food for adults. By serving your loved one meals with a soft, pudding-like consistency, it’s possible to provide them with the vitamins, minerals, and nutrients they need while lowering the risk of choking or digestive issues. Read more.

How can I prevent someone immobile from getting a rash?

Prolonged periods of sitting or lying down increase the risk of bed sores and irritation, which if left untreated, can lead to skin, blood, or bone infections. It’s easiest to observe your senior’s skin when helping them bathe or dress. Establish a preventive care routine with frequent baths, good nutrition, proper hydration, and sensitive skin products. Read more.

Incontinence
General
Which incontinence product is best for me?

When choosing the best incontinence product for your needs, consider absorbency (light dribbling, moderate dribbling up to a full void, or more than one full void daily), mobility level, and incontinence type (urine or bowel). Read our full guide on how to choose the right product, or give our caregiving specialists a call for a custom recommendation at 855-855-1666.

Why am I leaking?

A number of things can cause incontinence leaks, such as: Product is the wrong size. Some customers make the mistake of assuming that a larger product is going to have a higher absorbency. In fact, larger products tend to leave gaps at the waist and leg holes, leading to leaks. A product that fits just right will have tabs fastened on the front of the hips (not off to the sides or over the belly) and an absorbent core that rests against the body. Product is not absorbent enough. If you’re in a lower absorbency product, you may need to look for something with a “heavy” or “overnight” absorbency. You’re wearing a plastic-backed product inside. Some caregivers will put a plastic-backed product like a bladder pad inside a pull-up or brief to increase absorbency. In reality, liquid cannot pass through the liquid backing and begins to spill out the leg holes (not to mention, damages skin). Leg ruffles are turned to the wrong direction. Leg ruffles (also called “leg barriers” or “leg guards”) should be turned out and away from the skin for maximum protection. You’re a side sleeper and leak from the leg holes. If you leak out the sides at night, you can always add a booster pad to that particular area (around the leg holes or around a penis) for more targeted protection.

What are polymers?

Polymers are tiny absorbent beads inside the cores of most incontinence products that soak up liquid. Most polymers neutralize the ammonia in urine (ammonia is what causes any “smell”), giving those with incontinence an added layer of discretion. Typically, products with more polymers are more absorbent.

Why do I have a rash?

There are a few reasons you may be getting a rash from your incontinence supplies. It’s best to speak with your doctor about what may be causing your rash. Some typical causes we see are: Rash or redness around buttocks. This can indicate that your loved one is not being changed frequently enough. Most tab-style products and a few pull-ups offer a wetness indicator that helps you better understand when to change your loved one. Rash or redness around the crotch. This typically indicates that the product may be too tight. Try switching to a larger incontinence product. Rash or redness in the inner thigh. Typically, this indicates that the incontinence product is too large. You’ll want to try something more snug (the core of the product should rest against the body). Overall discomfort or all-over rashes. This indicates that your loved one may be being improperly cleaned. Adult-sized hygienic wipes, perineal cleansers, and sometimes even barrier creams are all critical for protecting skin health.

What's the difference between Tabs, Briefs, Pull-Ups, and Protective Underwear?

Incontinence product names can vary by company, brand, or website, and it can be tricky to navigate the differences. There are really only three incontinence supplies that go by different names: Tab-style diapers. Also called “briefs,” “briefs with tabs,” or simply “adult diapers,” these products open at the sides and fasten across the front. Pull-ups. Also called “protective underwear,” or “pull-up underwear,” these are the shape of traditional underwear, but with an absorbent core. Underpads. Also called “chux,” or “bed pads,” these are rectangular pads used to protect furniture like beds, couches, or wheelchairs.

What are the most discreet incontinence products?

Customers looking for a discreet option should search for bladder pads or male guards, to start. If you only have light incontinence (“dribbling” or occasional leaks), a bladder pad is going to be the simplest, most discreet choice. For customers with heavier incontinence, switch to a pull-up style. Products with higher absorbency tend to be bulkier, so start with a moderate incontinence supply and increase your absorbency level if needed. Look for clothlike backing - in addition to being breathable and skin-healthy, clothlike backing is silent, just like regular underwear (no crinkling!) Prioritize an odor guard. Many of our products come with an “odor guard,” which neutralizes the ammonia in urine (which is what causes the smell).

Pull-up diapers
How can I choose the best adult pull-up?

To find the best adult pull-up we recommend four steps: First, decide what absorbency level you need. For dribbles or one full void, you probably need something moderate. For 2-4 voids, you’ll want something “heavy.” If you have many full voids or need something for overnight protection, look for an overnight absorbency. Next, decide what features are most important to you. You may want to look for an odor guard, more feminine or masculine colors, or a more breathable waist band. Third, choose your size. Incontinence products are not like clothes, and tend to be a little larger than traditionally-sized products. It’s best to measure your waist and hip sizes in inches, then choose the larger of the two to reference the sizing guides we include with every product. Finally, give us a call if you need help deciding. Our Customer Care Team is made up of caregiving specialists and we love to help. Call 855-855-1666 if you’d like us to match you with an ideal product for your needs.

What are the best pull-ups for men?

Male-specific pull-up underwear differ from traditional unisex protective underwear. They have a more contoured fit (tailored to the male body), they have extra polymers in the front (where men tend to void), and they come in masculine colors (like steely grey). Our customers love Prevail Daily Pull-Up Underwear for Men (or Prevail Overnight Pull-Up Underwear for Men for extra absorbency), and TENA Men Protective Incontinence Underwear, Super. Read more.

What's the difference between an adult diaper and pull-up?

There are a few key differences between adult diapers and pull-ups. Pull-ups look like regular underwear, and are worn in the same way, while tab-style adult diapers open up at the sides and fasten in the front. Pull-ups are ideal for mobile, relatively active adults with mild to heavy urinary incontinence, while tab-style briefs, are ideal for those caring for others or who are immobile and are best suited for heavy incontinence, including bowel incontinence. And finally, tab-style briefs are more absorbent than pull-ups. Read more.

How do I tell the frontend of a pull-up from the back?

In most cases, the back of the pull-up is indicated with colored threads, the size printed on the inside label, or even the word “back” on the product. Some brands choose to indicate the front instead, but if this is the case, it’ll typically say “front.”

What's the difference between unisex pull-ups and gender-specific pull-ups?

There are three primary differences between unisex pull-ups and gender-specific pull-ups: Contour and Shape. Gender-specific products are tailored to fit male or female bodies, and can provide a more discreet, slimmer fit. Polymer placement. Polymers are the tiny absorbent beads that soak up moisture. Pull-ups for women have more polymers in the core, where women tend to void. Pull-ups for men have additional polymers in the front, where men tend to need more absorbency. Gender-specific designs. Pull-ups come in gender-specific colors like purple or steely grey, providing an extra layer of dignity.

What are the most absorbent pull-ups?

About Carewell Ordering from Carewell Orders & Payments Shipping Returns Autoship Privacy Incontinence Urinary Incontinence Bowel Incontinence Female Incontinence Male Incontinence Elderly Incontinence Stroke-Related Incontinence Diet & Incontinence Managing Incontinence Incontinence Products Alzheimer’s & dementia care Arthritis care Bariatric care Stroke recovery Stroke-related incontinence Our Products Incontinence General Pull-up diapers Our Overnight Pull-Ups are the most absorbent choice we offer. These also typically come with features like breathable backing and an odor guard, so you can enjoy comfortable, all-night sleep.

Which pull-ups should I use if I'm plus-sized?

Bariatric pull-ups like Tranquility Premium Overnight Pull-Ups or Attends Bariatric Pull-Up Underwear are great options for waist sizes up to 80 inches. But remember - just because a 2XL is your clothing size does not mean a 2XL is the best fit when it comes to incontinence supplies. We always recommend measuring your waist and hip sizes when determining the best product size for you.

What if I need a product larger than 2XL?

If you need a product larger than a 2XL, switch to a tab-style brief. These are a great option for anyone with a waist size up to 106 inches. To put a tab-style brief on yourself, we recommend fastening the tabs ahead of time (creating the shape of underwear), then stepping into the product just like you would a pull-up style product. After the product is around your waist, you can tighten the tabs as needed for a snug fit.

What are swim pull-ups? Will they keep urine in?

Swim pull-ups like SwimMates are designed to contain bowel incontinence while in the pool. In a standard pull-up, polymers in the core soak up moisture to absorb urine. Since polymers would soak up pool water and start to fall apart, there are no swim products that technically absorb urine.

Can I put a paid inside my pull-up?

A booster pad can be added to a pull-up for an extra layer of absorbency. These products have flow-through backing and, once full, allow liquid to pass through to the absorbent product beneath. We do not recommend inserting a bladder pad or anything else with a plastic or waterproof backing inside a brief or pull-up. The waterproof backing traps liquid against the skin and leaks out the sides and waist band.

How do I choose a size?

The best way to choose a pull-up size is to measure both your waist and hip sizes in inches. Use the larger of the two numbers to reference the sizing guides we publish with every product. A great fitting product will feel snug, but not tight or pinching, and the core will rest against the body (no drooping).

Which pull-ups are the most discreet?

If you’re looking for a discreet pull-up, it’s best to search for: A gender-specific option, which is more contoured to the body, and creates less of a shape under clothes Clothlike-backing, which in addition to being breathable and skin-safe, is silent (no crinkling when you move) Odor guard, which will neutralize the ammonia in urine, leaving you feeling - and smelling - fresh

Adult diapers with tabs
How can I choose the best adult pull-up?

To find the best adult pull-up we recommend four steps: First, decide what absorbency level you need. For dribbles or one full void, you probably need something moderate. For 2-4 voids, you’ll want something “heavy.” If you have many full voids or need something for overnight protection, look for an overnight absorbency. Next, decide what features are most important to you. You may want to look for an odor guard, more feminine or masculine colors, or a more breathable waist band. Third, choose your size. Incontinence products are not like clothes, and tend to be a little larger than traditionally-sized products. It’s best to measure your waist and hip sizes in inches, then choose the larger of the two to reference the sizing guides we include with every product. Finally, give us a call if you need help deciding. Our Customer Care Team is made up of caregiving specialists and we love to help. Call 855-855-1666 if you’d like us to match you with an ideal product for your needs.

Are adult diapers different for men and women?

All tab-style diaper products are unisex, meaning any tab-style product we offer will be ideally suited for the male anatomy! Which product is “best” for you depends on your absorbency needs, feature preferences (refastenable tabs, sturdy side panels that won’t rip, or an odor guard, for example), and size.

What's the difference between an adult diaper and pull-up?

There are a few key differences between adult diapers and pull-ups. Pull-ups look like regular underwear, and are worn in the same way, while tab-style adult diapers open up at the sides and fasten in the front. Pull-ups are ideal for mobile, relatively active adults with mild to heavy urinary incontinence, while tab-style briefs, are ideal for those caring for others or who are immobile and are best suited for heavy incontinence, including bowel incontinence. And finally, tab-style briefs are more absorbent than pull-ups. Read more.

Are plastic-backed diapers more absorbent?

Plastic-backed diapers are not more absorbent than cloth-backed diapers. Absorbency has to do with the amount of polymers (tiny absorbent beads) in a product, not the backing. Cloth-backed diapers are more comfortable, more breathable, better for your skin health, and just as absorbent as plastic-backed options—if not more so.

How do I put a tab-style diaper on my loved one?

There are a few ways to put a tab-style product on a loved one, and the easiest one tends to be while they’re lying in bed. Start by rolling your loved one onto their side. Fold the product lengthwise (like a “hotdog”), and slide it between their legs, making sure the tabbed side stays in the back. Fan the backside out across their behind, then gently roll them back onto it. Afterward, pull the front panel up over their belly and fasten the tabs snugly. If the product is the right size, there will be no gaps around the leg holes, and the core will be resting snugly against the body (not hanging too low).

How do I put a tab-style diaper on myself?

To put a tab-style product on yourself, we recommend fastening the tabs to the front of the product before you put it on, creating the shape of underwear. Then, step into the product as you would traditional underwear (most customers prefer to do this while sitting on a chair or toilet). After the product is on, tighten the tabs until the product feels secure against your body. Some customers prefer to open the brief and place it on a chair (with the inside of the brief facing up), then sit onto it. Afterward, they pull the front panel up across the body and fasten the tabs. Choose whichever of these two methods makes you feel the most comfortable!

What are the most absorbent briefs?

Our Overnight Briefs with Tabs are the most absorbent we offer. These also typically come with features like breathable backing and an odor guard, so you can enjoy comfortable, all-night sleep.

Can I put a pad inside a brief?

A booster pad can be added to a pull-up for an extra layer of absorbency. These products have a flow-through backing and, once full, will allow liquid to pass through to the absorbent product beneath. We do not recommend inserting a bladder pad or anything else with a plastic or waterproof backing inside a brief or pull-up. The waterproof backing traps liquid against the skin, leading to skin breakdown, and leaks out the sides and waistband.

How do I choose a size?

The best way to choose a pull-up size is to measure both your waist and hip sizes in inches. Use the larger of the two numbers to reference the sizing guides we publish with every product. A great fitting product will feel snug, but not tight or pinching, and the core will rest against the body (no drooping).

Which briefs are the most discreet?

Briefs with tabs are going to be a bit bulkier than pull-up underwear, so if you’re looking for discretion, you might want to see if you can get away with a pull-up style product (if you’re caring for yourself, and have moderate to heavy urinary incontinence, you likely can). If you’re looking for a discreet tab-style option, be sure to prioritize cloth-like backing, which will be silent, and an odor guard, which will neutralize the ammonia in urine, leaving you feeling fresh and odorless.

How often do I need to change a tab-style diaper?

How often a loved one needs to be changed really depends on how often they’re voiding, and regular changes are important to protect skin health and ensure maximum comfort. Each product comes with a wetness indicator that changes colors, alerting you that your loved one needs to be changed. Additionally, tab-style products should always be changed immediately if a bowel movement occurs.

How do I change an adult diaper?

To change a tab-style diaper: Start by resting your loved one on a disposable underpad. These absorbent pads can protect your furniture from any spills that may occur during changes. Remove the existing product. It can help to roll your loved one onto their side and slide the product between their legs. Cleanse your loved one. Extra large hygienic wipes are twice the size of baby wipes, and can help keep your hands clean. Apply a perineal cleanser and/or a barrier cream. For an extra layer of cleanliness, or if your loved one is experiencing rashes, you may want to use a perineal cleanser to ensure your loved ones’ most sensitive areas are protected. For loved ones experiencing diaper rash, barrier creams can protect the skin from moisture associated with incontinence. Put on the fresh tab-style brief. Start by rolling your loved one onto their side. Fold the product lengthwise (like a “hotdog”), and slide it between their legs, being sure that the tabbed side stays in the back. Fan the backside out across their behind, then gently roll them back over onto it. Afterward, pull the front panel up over their belly and fasten the tabs snugly. If the product is the right size, there will be no gaps around the leg holes, and the core will be resting snugly against the body (not hanging too low).

Incontinence pads
What is a booster pad?

A booster pad is placed inside an existing product (like a pull-up or a brief) and has a “flow-through backing” that allows moisture to pass through once full. These are a great option for those with incontinence who want an extra boost of protection, are side sleepers (you can put the booster pad anywhere in the product for targeted absorption), or are travelling (you can swap out booster pads rather than changing a pull-up or brief in a public restroom). Read more.

How can I choose the best incontinence pads?

When choosing an incontinence pad, it's important to understand which type is best for your needs: Bladder pads are ideal for women with light to moderate urinary incontinence (leaks when you laugh, postpartum urinary incontinence, etc) who are relatively active Male guards are ideal for relatively active men with light-to-moderate urinary incontinence (“dribbling”), or who are recovering from prostate surgery and experiencing light leakage Booster pads are ideal for those looking to “boost” the absorbency level of their current incontinence product, because they go inside pull-ups or tab-style briefs Pant liners are extra long incontinence pads similar to a brief without the side panels. Ideal for those who need pull-up level protection, but are unable to wear pull-ups (due to traveling, those with stomas, unique body shapes, or needing something extra large - pant liners fit up to 7XL figures) Belted pads are pads with a strap around the waist, and are ideal for bladder pad users looking for a more secure fit (something that won’t “slide around”) Bowel pads are ideal for those with bowel incontinence, but no to mild urinary incontinence, and have a pouch in the back to contain bowel movements, including high-pressure voids

What's the difference between a male guard and a bladder pad?

Both male guards and bladder pads are incontinence pads designed to sit inside regular underwear. They both have absorbent polymers in the core, and they’re both ideal for light to moderate urinary incontinence for those that are relatively active and mobile. Where they differ is in their shape and design. Male guards are designed for men, and have a similar shape to an athletic cup. They cup the penis to catch urinary incontinence. These should only be worn in regular briefs (not boxers). Bladder pads are designed for women and are similar in shape to menstrual pads. They typically have an adhesive backing that fastens to underwear.

Can I use a bladder pad for menstruation?

Bladder pads, and the polymers inside them, are not designed for menstrual fluid, which is more dense than urine and will not be absorbed as effectively. If you’re experiencing postpartum incontinence and bleeding, we recommend using an overnight pad. These are heavy enough to protect against urine and offer some level of protection against bleeding.

Can I put a bladder pad inside a pull-up or brief? (link back to same article as other questions)

A booster pad can be added to a pull-up for an extra layer of absorbency. These products have a flow-through backing and, once full, will allow liquid to pass through to the absorbent product beneath. We do not recommend inserting a bladder pad or anything else with a plastic or waterproof backing inside a brief or pull-up - the waterproof backing traps liquid against the skin, leading to skin breakdown and leaks out the sides and waist band.

What are the most absorbent pads?

Overnight incontinence pads provide the highest level of absorbency. Alternatively, customers looking for the absorbency of a pull-up but the style of a pad should consider a pant liner. For customers with heavy incontinence (multiple full voids in a day or overnight), we recommend switching to a pull-up style product. These provide additional absorbency and coverage, but have the style of regular underwear

When is it the time to switch from a pad to a pull-up?

If you’re experiencing full urinary voids, or you find that your bladder pad is leaking, it’s likely time to switch to a pull-up style product. These provide extra absorbency and offer the comfort and discretion of a standard underwear style.

Which level of bladder pad do I need?

When deciding which bladder pad is best, you should consider absorbency and length. For occasional, very light leaks (“dribbling” or “sprinkling” when you laugh), opt for a light to moderate liner. For anything heavier, go for a moderate or maximum level. If you’ll be using pads overnight, go for an overnight absorbency. Additionally, if you’re prioritizing discretion, aim for a shorter (thinner) bladder pad. For fuller coverage, aim for something long.

Underpads
What are underpads used for?

Underpads, also called “chux” or “bed pads,” are absorbent pads used to protect furniture. These can be placed on a bed, wheelchair, or any other surface and have an absorbent core that locks away moisture and a waterproof plastic-backing that prevents liquid from passing through. Underpads are great for additional incontinence protection, wound care needs, or changing enteral feeding or ostomy supplies.

Should I use a disposable underpad or reusable underpad?

Disposable underpads are best for those who need moderate to heavy absorbency, are looking to avoid messes, or need support repositioning loved ones. Reusable underpads are best for those looking for an environmentally-friendly option. For those who need only light absorbency and don’t mind doing extra laundry, they can also be a more economical option, since you only need to buy one rather than multiple packs.

How can I reposition my loved one?

Extra strong underpads, like Attends Premier Underpads or Cardinal Wings Quilted Premium Comfort Underpads, are ultra-sturdy and offer the option to reposition loved ones. Simply rest your loved one on top of the underpad and gently lift either side if you’d like to turn your loved one.

Can I use underpads with a low air loss mattress?

If you’re using a low air loss mattress, look for underpads that are “low air loss compatible” or “suitable for air permeable mattresses,” like the Cardinal Wings Quilted Premium Comfort Underpads.

How do I stop the underpad from moving around?

If your underpad is bunching up throughout the night, we recommend looking for an option with an “adhesive backing,” which will stick to the surface you’re aiming to protect. Choose a larger size, as these are less likely to move, and you can even tuck either end under the mattress. Finally, consider a reusable underpad, which tend to be a bit heavier and have non-slip backings. Since these are less absorbent than disposable underpads, we’d recommend layering one underneath a disposable option.

How do you wash a reusable underpad?

Machine wash a reusable pad as you would any other article of clothing, but make sure to only wash it with other underpads. Never wash underpads with more than 85% capacity in the washer and dryer. The drying time depends on the weight of the underpad - higher absorbency underpads will take longer to dry. Once the underpad has finished its cycle in the dryer, remove it within five minutes to protect the fabric. Be sure not to use fabric softeners, as they will reduce absorbency.

What size underpad should I choose?

When deciding which underpad size you need, consider the size of the furniture being protected. Beds or couches will require large underpads, while wheelchairs or car seats will require smaller underpads. Also take note of the size of the person using the pad. If you’re placing an underpad underneath a loved one, consider the size of their body (bariatric loved ones will require larger underpads)

What is the difference between a "polymer core" and a "fluff core"?

An underpad with a “polymer core” will have tiny absorbent beads that soak up moisture and turn them to a gel (keeping the top dry). Only disposable underpads have polymer core options. An underpad with a “fluff core” will have a fluff material in the core that absorbs liquid. Fluff tends to be less absorbent than polymer, but is a great (and more affordable) option for those with very light absorbency needs. Both reusable and disposable underpads have “fluff” options.

Can I fold or cut my underpad to make it more fitted to my needs?

We do not recommend that underpads be folded or cut. Since the top side of an underpad is absorbent, and the bottom is waterproof, folding these products tends to lead to leaks (the topsheet cannot absorb properly, and the backing cannot prevent liquid from passing through). Cutting an underpad tends to spill out the polymers or fluff that make it absorbent, degrading the quality of the product.

Baby and youth
What do I do when my children outgrows baby diapers?

If your child is too large for baby diapers but too small for adult diapers, youth pull-up and tab-style options are an ideal solution. Many of our products, like the Prevail Pull-Up Extra, offer youth sizing all the way up to 2XL, making them a great solution for growing children and teens.

Which baby diapers are hypoallergenic?

Baby diapers like the Cuties Complete Care Baby Diapers and Comfees Premium Baby Diapers are hypoallergenic and ideal for protecting babies’ delicate skin.

Are adult diapers different from the ones used for kids?

Adult diapers and baby diapers differ in size, absorbency, and features. While some features are the same - like wetness indicators and polymer cores - adult diapers tend to have more caregiver-friendly options like refastenable tabs and extra sturdy side panels (to prevent ripping).

How do I change a teen's diaper?

To change a teen’s diaper, start by rolling your loved one onto their side. Fold the product lengthwise (like a “hotdog”), and slide it between their legs, being sure that the tabbed side stays in the back. Fan the backside out across their behind, then gently roll them back over onto it. Afterward, pull the front panel up over their belly and fasten the tabs snugly. If the product is the right size, there will be no gaps around the leg holes, and the core will rest snugly against the body (not hanging too low).

What diapers fit teenagers?

Many of our youth pull-up and tab-style options come in small sizes that are ideally suited for teenage bodies. We recommend looking for a product with a wide size range (XS all the way up to XL or 2XL) so that you won’t need to switch products as your teenager grows.

Personal Care
Hygienic wipes
What are the cleansing wipes?

Not all wipes are created equal. There are both scented and unscented options available. Some wipes are flushable, while others are not. And you can find options with lotion or softening ingredients, like aloe. Read more.

Which wipes are good for sensitive skin?

If you have sensitive skin, we recommend using one of our unscented hygienic wipes, which you can find here. Look for wipes that offer “skin smart” benefits like aloe, chamomile, and vitamin E. These ingredients are designed to soothe sensitive skin while still providing exceptional cleaning ability.

Can I use baby wipes for an adult?

Baby wipes are safe for use on adults, but we recommend giving adult hygienic wipes a try. These are typically double the size of baby wipes and are designed to fit adult bodies, meaning caregivers’ hands are protected from any potential messes. Plus, they tend to be made of sturdier materials, and are less likely to tear.

Can you warm up adult wipes?

Yes! Hygienic wipes are made with a type of alcohol that won’t dry out from heat, meaning they’re safe to warm. If you’re looking to provide your loved one with a more comfortable experience, you can put a few adult wipes in a plastic baggie and warm them in the microwave. We recommend heating them in 10 second intervals to ensure they don’t get too hot.

Can I use hygienic wipes to clean my loved one?

Hygienic wipes are an excellent option for cleansing your loved one in between bathings. Double the size of traditional baby wipes, these offer a simple, no-rinse solution and leave your loved one feeling fresh. You can even throw a pack in your car to use after going to the gym or for a hike.

Is it okay to use hygienic wipes on my loved one's face?

It is completely safe to use adult wipes on your loved one’s face! If you or the person you’re caring for has sensitive skin, we recommend choosing one of our unscented options. You can even look for wipes that contain aloe, vitamin E, and chamomile for additional soothing properties.

How big are adult wipes?

Most adult wipes are about double the size of traditional baby wipes. Standard size for adult hygienic wipes are about 8 x 12 inches, and you can always find the wipe dimensions in our product descriptions.

Which wipes are flushable?

You can find all our flushable adult wipes here. These are made with materials that are meant to break down once flushed, and are “sewer safe” when used as directed (one wipe flushed at a time).

Are there unscented options?

Yes! We have some excellent unscented wipe options, which you can find here. Unscented wipes are a great choice for those with sensitive or delicate skin.

Can you use wipes to remove makeup?

Adult hygienic wipes can absolutely be used to remove makeup. If using adult wipes on your face, we recommend choosing a sensitive-skin-friendly unscented wipe.

Bath & body
What are the best bath products for people who are bedridden?

If you’re caring for someone who is bedridden, there are some excellent no-rinse cleaning solutions to keep your loved one fresh and clean, without having to get them in the shower. No-rinse body washes offer advanced cleansing, and perineal cleansers are specially-formulated to tackle incontinence-related messes. See 5 Bathing Products for Bedridden Loved Ones.

What's a perineal wash?

Perineal washes are a great way to deep clean a loved one experiencing incontinence. Specially formulated for the most delicate parts of the body, these cleansers are gentle on skin, and leave care recipients feeling fresh and clean. Dealing with sensitive skin? Opt for an unscented option, like these.

What are no-rinse cleansing supplies?

No-rinse cleansing supplies are body washes and cleansers that are applied to your loved one’s skin, but don’t need to be rinsed off like a traditional body wash. These are ideal for bedridden loved ones, those who have difficulty showering, or those just looking for a little boost in between showers and baths.

How do I use no-rinse cleansers?

To use a no-rinse cleanser, just apply the liquid, gel, or foam to your skin. You don’t need to wipe or rinse away the cream - the product does all the work!

Which cleansers are best for sensitive skin?

Most of our bath and body products are engineered with sensitive skin in mind, but there are some features you can look for if you need something extra gentle. Unscented products tend to irritate skin less, and alcohol-free options will protect the moisture in skin (no drying out!).

What's calmoseptine?

Calmoseptine is a healing ointment that can be used for diaper rash (to prevent or to treat), hemorrhoids, wound care, protecting the skin around feeding tube sites, pressure sores or bed sores, and even eczema and psoriasis. This product is a cool, soothing ointment that fights off bacterial and fungal affections and increases the rate of healing for skin concerns.

Hair care
How can I wash my loved one's hair when they're bedridden?

If you have a loved one who is bedridden, we recommend washing their hair using a no-rinse solution like a Shampoo Cap or a no-rinse shampoo. These soak up grease and dirt, leaving hair feeling silky and soft to the touch. Shampoo caps can even be warmed in the microwave for added comfort.

Nutrition
Drinks and shakes
Are nutrition shakes good for you?

Not all nutritional shakes are created equal. That being said, the nutritional shakes we carry here at Carewell are formulated to nourish the bodies of those with special dietary needs. Nutritional shakes can make for a healthy choice for those who are at nutritional risk, experiencing involuntary weight loss, or are on a fluid-restricted or volume-limited diet.

What are the best nutritional drinks for seniors?

Many seniors have special dietary needs and nutritional shakes can help those needs be met. Whether a senior is having trouble swallowing or is experiencing loss of appetite, nutritional drinks can help ensure a person is receiving proper, daily nutrition. The best nutritional drink will be calorie-rich, include essential vitamins and minerals, and taste pleasing. To find out more about which nutritional drink is best for seniors, read more.

What are the best nutritional supplement drinks for cancer patients?

Cancer patients may experience a loss of appetite due to symptoms from the disease or as a side effect of treatment. Nutritional drinks and shakes can help those patients receive the nutrition they need. A mild, pleasing flavor like that of Boost Very High Calorie drink in vanilla can make a good choice given it is both appealing and nourishing, with 22 grams of protein and 530 calories in each serving.

What are the best nutritional supplement drinks for renal patients?

A patient following a renal diet will want to find a nutritional drink or shake that is low in sodium, phosphorous, and protein. The Novasource Renal Oral Supplement is specifically developed to meet the needs of renal patients, including fluid restrictions.

Food additives
What are food additives?

Food additives are supplements that can be mixed into food and drinks for added nutrition. They often feature high calorie counts, essential vitamins, and minerals. Read more.

Which mineral is commonly used as as a food additive?

Sodium and phosphorus are the most common bases of food additives.

What is thick water?

Thick water is a beverage designed for people with difficulty swallowing, also called dysphagia. You can purchase pre-thickened water or thicken drinking water at home with over-the-counter thickening agents. Read more.

What are food and drink thinkers?

Food and drink thickeners are starch or gel-based additives that make fluids and edibles easier to swallow. They decrease the flow rate of thin liquids, preventing them from getting into your loved one’s airways. If food or liquid “goes down the wrong pipe” and enters the lungs, it presents risks including coughing, choking, or aspiration pneumonia. Read more.

Purees and meals
What are pureed food?

Pureed foods offer a modified texture for those who have problems chewing and/or swallowing. Pureed foods are typically pre-cooked and then blended, whipped, or mashed until they have a smooth texture. Read more.

Where to buy pureed food for adults?

You can shop a variety of pureed food for adults right here at Carewell. Take a look at our selection of pureed food products. Need help finding the right option for your needs? Give us a call at 855-855-1666.

Enteral feeding formulas
How do you choose an enteral feeding formula?

When shopping for enteral feeding formulas, you should consult your doctor. Their recommendation will be based on a nutritional assessment, physical assessment, GI function, and overall medical condition. If you need further assistance finding the right formula, just give us a call at 855-855-1666.

How do you store enteral feeding formulas?

You should store any unopened tube feeding formula at room temperature?

Pediatric supplements
What is a pediatric multivitamin?

Pediatric multivitamins are similar to adult multivitamins, as they are daily nutritional supplements that ensure adequate intake of essential vitamins and minerals. They are specifically formulated for the needs of children, specifically those who may not be getting the nutrition they need from their normal meals, and therefore not growing as quickly as their peers.

What supplements should be given to toddlers?

Always consult with your child’s healthcare provider before introducing a new supplement to their diet. If your child is consuming a balanced diet, they may not need additional supplementation. That being said, if they are eating restricted diets, like a vegetarian diet for example, they may need supplementation of vitamin B12, vitamin D, iron, vitamin A, calcium, zinc, and riboflavin.

At what age can a child take a multivitamin?

balanced diet do not need vitamin supplementation. If your child’s doctor recommends that a multivitamin is added to your child’s diet, it will typically be for children two-years-old or older. You will want to find a vitamin that doesn't provide more than 100 percent of the daily value of vitamins and minerals they need.

Is PediaSure good for kids?

PediaSure is formulated for children ages 2-13 who may need additional supplements because of an illness or general nutritional deficiency. PediaSure provides kids with a good source of protein and has vitamins and minerals.

Should kids take vitamin D?

In general, kids who eat a well balanced diet of fruit, vegetables, meat and fish do not need additional supplementation. That being said, if they follow a restrictive diet, like a vegetarian or vegan diet for example, they could benefit from taking vitamin D. Always be sure to consult with your doctor before introducing any new vitamins or supplements.