FREE shipping on orders $39+

During this extraordinary time, we are experiencing a high volume of requests and order. As such, we ask for your patience as this is temporary. Please read the most up-to-date information on Carewell's products and services here.

Terms & Conditions


Your use of this Site and the information available on this Site is subject to the following terms and conditions:

Site Ownership — This site is owned, operated and maintained by Direct Care, LLC DBA Carewell ("Carewell") and has been created for your information, education, entertainment, and communication. This site and all perceptible components hereof, including without limitation text, software, scripts, graphics, photos, sounds, music, videos, and interactive features are copyrighted by Carewell.

Disclosure and Use of Your Communications — Postings to this site and electronic mail delivered to Carewell are not confidential and Carewell shall not be liable for any use or disclosure thereof. All communications and any attached files you send to this site or to Carewell by electronic mail may be used by Carewell for any purpose whatsoever, commercial or otherwise, without compensation.

Site Access — Carewell hereby grants you permission to use this Site as set forth in this Legal Statement, provided that your use of this Site is solely for your personal, non-commercial use. You may not copy or distribute any part of this Site in any medium without Carewell's prior written authorization. In addition, you may not alter or modify any part of this Site other than as may be reasonably necessary to use this Site for its intended purpose.

Restrictions on Use — This Site is available only for your personal, non-commercial use. You may not copy, reproduce, republish, post, distribute, transmit or modify in any way all or any part of this Site. You affirm that you are either more than 18 years of age, or an emancipated minor, or possess legal parental or guardian consent, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in this Legal Statement, and to abide by and comply with this Legal Statement. In any case, you affirm that you are over the age of 13, as this Site is not intended for children under 13. If you are under 13 years of age, then please do not use the Site.

Trademark Notice — All names, logos, and trademarks are the property of Carewell and you may not use any of such materials for any purpose without the express written agreement of Carewell.

Content Submitted to this Site — By submitting content to and through this Site, you are responsible for the following: you are the owner of the content; the content is truthful and accurate; the content does not infringe someone else's copyright, trademark, proprietary rights or rights of publicity and privacy; the content does not violate a law, statute, ordinance or regulation; the content would not reasonably be considered to be defamatory, libelous, hateful, racially or religiously biased or offensive or harassing to another party; the content will not cause injury to any person or entity; you were not paid to submit the content; the content does not contain references to other websites, email addresses, contact information or phone numbers; if the content contains the likeness or name of an identifiable person, you have that person's permission to include their likeness/name in the content you are submitting; and the content does not contain computer viruses, worms or other potentially damaging programs or files.

For any content that you submit, you grant Carewell a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you. You also hereby grant each user of the Site a non-exclusive license to access your content through the Site and to use, reproduce, distribute, prepare derivative works of, display and perform such content as permitted through the functionality of the Site as provided for in this Legal Statement.

All content that you submit may be used at Carewell's sole discretion. Carewell reserves the right to change or delete any content on this website that Carewell deems, in its sole discretion, to violate the content guidelines or any other provision of this Legal Statement. Carewell does not guarantee that you will have any recourse through Carewell to edit or delete any content you have submitted. Product ratings and written comments are generally posted within two to four business days. However, Carewell reserves the right to remove or to refuse to post any submission for any reason. You acknowledge that you, not Carewell, are responsible for the contents of your submission.

Creating a User Profile — In order to access some features of this Site, you may have to create a user profile. You may never use another's user profile without permission. When creating your user profile, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your user profile, and you must keep your user profile password secure. You must notify us immediately of any breach of security or unauthorized use of your user profile. Although Carewell will not be liable for your losses caused by any unauthorized use of your user profile, you may be liable for the losses of Carewell or others due to such unauthorized use.

Claims of Copyright Infringement — Carewell does not permit copyright infringing activities and infringement of intellectual property rights on this Site and will remove content if properly notified that such content infringes another's intellectual property rights. Carewell reserves the right to remove content without prior notice. We will also terminate your access to this Site if you are determined to be a repeat infringer. A repeat infringer is someone who has been notified of infringing activity more than twice and/or has had submitted content removed from this Site more than twice. Carewell also reserves the right to decide whether the content is appropriate and complies with this Legal Statement for violations other than copyright infringement, including but not limited to pornography, obscene or defamatory material, or excessive length. Carewell may remove such content and/or terminate your access for uploading such material in violation of this Legal Statement at any time, without prior notice and at its sole discretion. If you believe that your content has been copied in a way that constitutes copyright infringement, you may submit a notification pursuant to Title 17, United States Code, Section 512(c)(2) by providing our Copyright Agent the following information: (1) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (2) an identification or description of the copyrighted work that you claim has been infringed; (3) an identification or description of where the material that you claim is infringing is located on this Site; (4) your address, telephone number, and email address; (5) a statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (6) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf. Please contact us to contact K-C's Copyright Agent for Notice of claims of copyright infringement on the Site.

Jurisdiction — The products referred to on this Site are available in the United States and may not be available in your country. This Site is controlled and operated by Carewell from the United States and Carewell makes no representation that the information and materials in this Site, including without limitation the information, performance claims and other materials promoting the products identified herein, are applicable or available for use in other countries. Also, some software from this Site may be subject to export controls imposed by the United States Government and may not be downloaded or otherwise exported or re-exported into (or to a national or resident of) any country to which the U.S. has placed an embargo. If you download or use the software, you represent and warrant that you are not located in, or under the control of, or a national of any such country or on any such list.

Prices and Product Specifications - We do everything we can to keep our prices constant. However, prices on products shown on this Site are subject to change without notice during a subscription term due to unforeseen manufacturers’ cost increases.


Limitation of Liability — Carewell will not be liable for damages of any kind, including without limitation special or consequential damages, arising out of your access to, or inability to access, this Site or your use of, or reliance upon, this Site or the content hereof. In addition, Carewell has no duty to update this Site or the content hereof and Carewell will not be liable for any failure to update such information. Further, Carewell is neither responsible nor liable for your use of other websites which you may access via certain links within this Site. These links and other "resources" referenced on this Site are provided merely as a public service to users of the World Wide Web and inclusion in our Site does not constitute an endorsement by or affiliation with Carewell.

Purpose of this Site — The contents of this Site are for informational purposes only and are not intended as medical advice. For medical care and advice, you should consult your physician or healthcare provider on a regular basis. If you have any problem which concerns you, consult your physician immediately.

Changes to Legal Statement and Monitoring of Content — Carewell reserves the right at its discretion to change, modify, add or remove portions of this Legal Statement at any time. Please check the Legal Statement periodically for changes. Your continued use of this Site following the posting of changes to the Legal Statement, including the Privacy Notice at will mean you accept those changes. A COPY OF THIS LEGAL STATEMENT MAY BE DOWNLOADED, STORED OR PRINTED. 

Top of Page