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How Care Concierge Works

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Getting undefined covered shouldn't be this hard

Your Care Concierge will handle the paperwork, fight insurance denials, and cut through the red tape until you get the products you need.

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Covered by Medicare for eligible patients

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HIPAA privacy & security focused

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Keep your current doctor

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Excellent

4.7 out of 5 stars
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Healthcare in the U.S. is working against you

You can wait months to see a specialist, get hit with bills you didn't expect, and spend hours on hold just to get a simple answer. You deserve an expert who is on your side.

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It's slow when you need answers fast

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It makes you feel like another number

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It’s a full time effort just to keep up

You don't have to fight insurance alone

Getting products covered means paperwork, prior authorizations, and a lot of time on hold. Your Care Concierge handles all of it for you.

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We get your prescription right the first time

We handle the back-and-forth with your doctor to avoid delays getting your products covered.

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We place your order with an approved supplier

We find Medicare-enrolled suppliers who carry what you need and handle the rest.

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We push back when insurance says no

Denials aren't final. We know how to appeal until you get the approvals you deserve.

Carewell means white glove service and support

We'll match you with the right Care Concierge for your situation. They'll be by your side every step of the way — getting things done, following up, and making sure you always have someone to turn to.


This is your Care Concierge Team.

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Read John’s story

“My care concierge got my scooter covered by Medicare. I'd been trying to figure that out on my own for months.”

– John F., Verified patient

How we helped

John’s Care Concierge identified the right coverage path and got his mobility equipment approved through Medicare.

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What exactly does a Care Concierge do?

Every situation is different, but here are just some of the ways a Carewell Care Concierge can help.

Meet your care team as soon as today

1

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Intake session

We’ll call and discuss your situation, care journey, and how a concierge can help.

2

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Concierge meeting

Meet your concierge who will listen, learn your needs, and get to work for you.

3

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Ongoing support

We’re here for as long as you need us. No health issue is too big, or too small.

Frequently asked questions

How much does a Care Concierge cost?

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Does my insurance cover this?

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What's a Care Concierge, exactly?

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Can a Care Concierge help me get my products covered by insurance?

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How long does it take to get covered products approved?

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What kind of products can I get covered?

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What if Medicare denies my request?

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Learn More
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You don’t have to navigate this alone

Start receiving support from your Care Concierge today.

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Medicare Coverage for Medical Supplies | Carewell Care Concierge